RETURNS

What is your returns policy?

Please use the DHL return label provided with your order.
Kindly call or visit the DHL website to book in the collection for your return, using the Waybill Number on your label.
Step 1
VISIT HERE
Step 2  

For the “Do you need to create a shipping label?” question, click on “No, I already have a shipping label attached to my package

Click on “I have a DHL Waybill number” and then enter your Waybill number (this can be found under the first barcode on your DHL label) and your telephone number to book in your return.

Follow the rest of the online instructions.

Alternatively please call DHL on 0044 844 248 0844 and use your Waybill number to book in a collection. Please retain a copy of the proof of postage.

 

If you wish to use alternative means then please send your item to the below address and send tracking information to rachel@16arlington.co.uk
16ARLINGTON, STUDIO 28
PALL MALL DEPOSIT
124-128 BARLBY ROAD
LONDON, W106BL